HOTE/SSE D'ACCUEIL (H/F)
Core
Managing checkout lines, customer relations, and financial cash flow at a retail store.
Role type
Retail Store Manager
Builds
Checkout operations and customer service for retail customers
Domain
Retail / Grocery
Deliverable
product features
Required skills
Team management, Customer relationship management, Cash flow management, Complaint handling, Shift planning
Preferred skills
Communication, Client-oriented approach
Responsibilities
Pilot, organize, and plan checkout lines and store reception; Manage customer relationship quality; Manage financial flows (cash orders, cash drawer, safe, bank deposits); Optimize checkout process and follow up on complaints
Seniority
First-line management
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