ADJOINT(E) RESPONSABLE CAISSE EXPERIMENTE(E) (H/F)
Core
Managing the checkout line and customer service team to ensure high-quality customer experience and operational efficiency at a retail store.
Role type
Senior retail operations manager (checkout line)
Builds
Checkout operations and customer service experience
Domain
Retail / Grocery
Deliverable
product features
Required skills
Team management, checkout line organization, cash flow management, customer relations, performance monitoring, complaint handling
Preferred skills
Customer-centric approach, communication, leadership
Responsibilities
Manage and engage the team, plan and organize the checkout line and store reception, manage customer relationship quality, handle financial flows (cash, vault, bank deposits), optimize checkout speed, monitor performance targets
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