HÔTE SERVICE CLIENTS (H/F)
Core
Managing customer satisfaction and loyalty at retail points of contact including checkout, membership card services, returns, and equipment/vehicle rentals.
Role type
Retail Customer Service Associate
Builds
In-store customer experiences and transaction processing
Domain
Retail / Home Improvement
Deliverable
product features
Required skills
Customer relationship management, Active listening, Cash handling, POS operations, Upselling
Preferred skills
Experience in similar customer-facing roles
Responsibilities
Greet customers with a friendly and courteous attitude, Process payments and manage cash drawers, Inform customers about store services and suggest relevant products, Collect and relay customer feedback for continuous improvement
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