Ingeniero Soporte & Nodos, Torreon
Core
Providing on-site technical support and hardware maintenance for bank branches and ATMs, including device repair, OS imaging, and network infrastructure setup.
Role type
Senior IT Support Engineer (Banking Infrastructure)
Builds
Operational readiness of bank branches and ATMs
Domain
Banking / IT Infrastructure
Deliverable
client delivery
Required skills
Hardware diagnostics and repair, Windows OS imaging and configuration, structured cabling (Cat6, RJ45), printer maintenance, network node testing, customer service, remote work autonomy
Preferred skills
Experience with bank teller machines, Blancco disk wiping, cross-functional team collaboration
Technologies
Windows 10/11, Lexmark/Plustek printers, Blancco, structured cabling tools
Responsibilities
Diagnose and repair computer equipment, printers, and peripherals; Install and configure operating systems on desktops and AIOs; Perform structured cabling and network jack installation; Maintain service level agreements for branch support; Document incidents and manage spare parts inventory
Seniority
Mid-level, hands-on IC
