Customer Care representative - Near North Customs - Afternoon Shift
Core
Ensure shipments are not delayed at border by accurately completing documentation, examining invoices for accuracy, and liaising with customs officials.
Role type
Customs Brokerage Representative
Builds
Import permits and accurate customs documentation for client shipments
Domain
Logistics / Customs Brokerage
Deliverable
client delivery
Required skills
Customs processes knowledge, invoice examination, tariff code classification, weight/value verification, GST/duty calculation, government liaison, documentation accuracy
Preferred skills
Problem solving, mathematical skills, time management, computer skills
Technologies
Customs tracking systems, government portals
Responsibilities
Complete customs documentation within time limits, examine incoming invoices for accuracy, flag shipments requiring amendment, track shipment releases, prepare import permits, coordinate with internal staff and government officials
Seniority
Individual Contributor, operational level
