Security and Emergency Services Program Analyst [DOE0131130]
Core
Provide Tier 1/2 IT support, system administration, endpoint hardening, and documentation for the DOE Hanford Field Office in a nuclear cleanup environment.
Role type
Senior IT Support Analyst (General Support Services)
Builds
IT support services and documentation for DOE-EM/HFO operations
Domain
Federal Government / Nuclear Cleanup / Environmental Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Tier 1/2 support, system administration, endpoint hardening, knowledge base documentation, Service desk tools, Active Directory, Microsoft Office (Excel, Access, Outlook, PowerPoint, Word), Visio, data analytic tools
Preferred skills
DOE/federal experience, Environmental Management Sector experience
Technologies
O365, Active Directory, Visio, Adobe Acrobat
Responsibilities
Provide Tier 1/2 support, perform system admin and endpoint hardening, publish self-service IT guides, troubleshoot issues
Seniority
Mid-Senior, hands-on IC