Store Manager
Core
Lead daily operations of an automotive service and tire center, managing staff, driving sales, and ensuring high-quality guest experiences.
Role type
Store Manager (Retail/Service Operations)
Builds
Automotive service and tire sales for local guests
Domain
Automotive service and tire retail
Deliverable
product features
Required skills
Team leadership and coaching, Sales strategy and execution, Inventory management, Financial control and budgeting, Staff scheduling and recruitment, Customer service and complaint resolution, Operational compliance (OSHA/environmental), Physical labor (lifting up to 50 lbs)
Preferred skills
Experience in retail/sales environments, Business acumen, Problem-solving in fast-paced settings
Technologies
Lifts, welders, brake lathes, Monro University training modules
Responsibilities
Develop sales and technical teammates to produce a consistent 5-star Guest experience, Ensure sales goals are achieved by implementing sales plans, Manage recruiting, hiring, training, scheduling, and performance of teammates, Ensure expense control through management of payroll, supplies, and utilities, Responsible for inventory management including pulling and stocking tires and parts, Operate and maintain shop equipment safely, Attend to all guest needs in sales, service, and complaints
Seniority
Individual Contributor, Management Level