Salesforce Functional Analyst
Core
Designing, configuring, and supporting Salesforce solutions to meet business needs by translating requirements into technical specifications.
Role type
Salesforce Functional Analyst
Builds
Salesforce configurations, workflows, reports, dashboards, and integrations
Domain
CRM / Salesforce
Deliverable
product features
Required skills
Salesforce configuration, requirement gathering, stakeholder collaboration, workflow design, data consistency management, testing, end-user training
Preferred skills
Portuguese language proficiency, English language proficiency, business analysis
Technologies
Salesforce
Responsibilities
Collaborate with stakeholders to gather business requirements; Translate business needs into Salesforce functionalities; Configure and customize Salesforce solutions; Support Salesforce integrations; Design and maintain workflows, processes, reports, and dashboards; Conduct testing for reliability and efficiency; Provide end-user training and ongoing support
Seniority
Mid-level, hands-on IC