Product Owner (BX)
Core
Managing IT product backlogs, ensuring solution SLA compliance, and coordinating developer/consultant work for internal and external business partners.
Role type
Product Owner (IT maintenance and delivery)
Builds
IT solutions and product features for international clients
Domain
IT services, legal processes, electronic signatures, construction industry
Deliverable
product features
Required skills
backlog management, agile/Scrum methodology, bug/issue tracking tools, ITIL best practices, distributed system architecture, functional specification writing, business needs analysis, IT contract/SLA knowledge, analytical thinking
Preferred skills
Webcon BPS or microservices knowledge, training and knowledge transfer skills, legal process domain expertise, construction industry knowledge
Technologies
Webcon BPS, microservices
Responsibilities
Manage and organize product backlog, ensure solution compliance with SLA, manage and bill work performed by developers and consultants, monitor and resolve user tickets, propose optimization and automation, build knowledge base, coordinate changes and development directions, perform system analysis for changes, test modified functionalities, collaborate with business partners, communicate with stakeholders, collaborate with product line owner
Seniority
Mid-level, hands-on IC