Claims Handler - Office Based Role ( Local Glasgow Applicants only)
Core
Handle and resolve customer enquiries, establish claim reserves, identify fraud, and negotiate settlements within authority limits for property insurance claims.
Role type
Claims Handler (Customer Service)
Builds
Streamlined claims service for MGAs, insurers, fleets, and broker businesses
Domain
Insurance / Claims Management
Deliverable
client delivery
Required skills
call centre experience, claim reserve estimation, fraud identification, negotiation, time management, decision making
Preferred skills
property insurance experience
Responsibilities
Promptly handle and resolve customer and external enquiries, establish timely reserves within authority limits, identify potential recovery and fraud claims, negotiate settlement of claims within authority limits, follow established claims handling procedures for low complexity claims
Seniority
Individual Contributor