Supervisor
Core
Manage and organize customer deliveries, verify fuel costing and transactions, update KPIs, and coordinate customer complaints and feedback for a wholesale distribution team.
Role type
Operations Supervisor (Delivery & Fuel Management)
Builds
Wholesale distribution operations and delivery logistics
Domain
Wholesale retail / Logistics
Deliverable
product features
Required skills
Delivery management, fuel costing verification, KPI tracking, customer complaint handling, competitor promotion analysis, team coaching, stakeholder coordination
Preferred skills
None stated
Technologies
None stated
Responsibilities
Manage and organize delivery quantity and specification; verify daily fuel costing and transactions; update daily KPIs; coordinate customer complaints; acquire customer feedback; coordinate with head office on fuel expenses and third-party vehicle costs; perform competitors' promotions checks; coach and train team members on concepts and technology.
Seniority
Mid-level, hands-on IC