ServiceNow Developer Expert
Core
Develop and design technical solutions on the ServiceNow platform focusing on Integrated Risk Management, Business Continuity Management, and Security Operations.
Role type
ServiceNow Developer Expert
Builds
Custom ServiceNow applications, service request process flows, Service Portal apps, and integrations.
Domain
IT Service Management / GRC / Security Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
ServiceNow platform development, scripting, UI development, workflow configuration, data import, SOAP/REST integration, Service Catalog, App-Engine for Scoped Applications, system design documentation, test data creation
Preferred skills
ServiceNow GRC/IRM, SecOps, BCM, Performance Analytics, ITBM
Technologies
ServiceNow, Service Portal, App-Engine, SOAP, REST
Responsibilities
Configure and code on the ServiceNow platform including workflows and integrations; Develop service request process flows using Service Catalog and Events; Create reusable utilities for low-code environments; Automate processes and customize applications; Create and maintain system technical design documentation; Perform system and integration testing; Provide support to analysts on technical feasibilities.
Seniority
Mid-Senior, hands-on IC