Key Holder, Marin
Core
Part-time Key Holder providing high-level customer service, studio operations support, and retail assistance at a SoulCycle studio.
Role type
Part-time Key Holder (Hospitality & Operations)
Builds
Daily studio operations, retail sales, and class check-in processes
Domain
Fitness & Wellness
Deliverable
product features
Required skills
Customer service, multi-tasking, initiative, team collaboration, retail operations knowledge, cleaning, training new hires
Preferred skills
None stated
Technologies
None stated
Responsibilities
Provide high-level customer service and hospitality; Assist Studio Management with daily tasks; Support instructors with class check-in; Clean and prep studio equipment, floors, mirrors, and common areas; Train and coach new front desk staff; Maintain studio aesthetic and retail product knowledge
Seniority
Entry-level, part-time
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