DCAT Bill/Account Collector - OSHA DAP
Core
Debt collection and account management for the Occupational Safety and Health Administration (OSHA), including data entry, payment processing, and customer correspondence.
Role type
Administrative Account Collector
Builds
Debt collection services and financial reporting for OSHA
Domain
Federal Government / Occupational Safety and Health
Deliverable
client delivery
Required skills
Data entry, debt collection, customer service, report generation, payment processing, system management
Preferred skills
Experience with OIS, OSHA Legacy Data System, U.S. Department of Treasury ARTIVA System, government contracting
Technologies
OIS, OSHA Legacy Data System, U.S. Department of Treasury ARTIVA System, Microsoft Office, Adobe Acrobat
Responsibilities
Enter and update debt status, process refunds, reconcile penalty payments, review debt collection cases, initiate customer correspondence, respond to inquiries via phone and email, generate debt close-out reports
Seniority
Mid-level, hands-on IC