ITSM IT Analyst I - WA
Core
ITSM IT Analyst supporting federal government business operations, IT system maintenance, and data security for a scientific agency.
Role type
ITSM IT Analyst I
Builds
Enterprise Services Staff Support Services for Department Offices
Domain
Federal Government / IT Service Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
IT system maintenance, data security, federal government business operations, financial data evaluation, data reconciliation, Microsoft Office proficiency (Word, Excel, PowerPoint, Outlook), problem solving
Preferred skills
Advanced Excel/Access/Visio, Adobe Acrobat, data analytic tools
Technologies
Microsoft Office, Adobe Acrobat, Visio
Responsibilities
Maintain systems to protect data from unauthorized users, identify and resolve security violations, support project teams and program managers, collect and evaluate financial data, conduct reconciliation reviews of external interfaces, provide acquisition support for bureaus
Seniority
Mid-level, limited experience and judgment