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Survey and Research Programmer

Charlotte, NC, us🌐 Remote💼 Full-time🗓 2019-02-01 → 2026-09-25

Core

Design, administer, and analyze consumer satisfaction and experience surveys for a US government financial consumer protection agency.

Role type

Senior Survey and Research Programmer (Contract)

Builds

Annual participant satisfaction surveys, telephone follow-ups, and online focus groups for TSP participants.

Domain

US Government / Financial Consumer Protection / Survey Research

Deliverable

production ML models | product features | dashboards & analysis | research | client delivery

Required skills

Survey design and pretesting, data collection and management, descriptive and inferential statistical analysis, sampling techniques, report writing, presentation of results, telephone survey moderation, online focus group facilitation, MS Office proficiency (Excel, Access, Word, PowerPoint, Outlook), Adobe Acrobat, Visio.

Preferred skills

Master's degree in relevant field, experience in defined contribution arena, knowledge management expertise, project management.

Technologies

Microsoft Office Suite, Adobe Acrobat, Visio, data analytic tools

Responsibilities

Write survey questions, administer surveys via various instruments, conduct exploratory data analyses, prepare data files, communicate findings to the research team, assist with research reviews and reports, conduct interviews with field test participants.

Seniority

Senior, hands-on IC with 7+ years experience

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