CAC & DEERS Technical Support
Core
Issue Common Access Cards (CAC) and manage Defense Enrollment Eligibility Reporting System (DEERS) enrollment for military personnel and families in the Military District of Washington region.
Role type
Government contractor technical support specialist (military personnel systems)
Builds
CACs, DEERS enrollment records, and RAPIDS appointment scheduler updates
Domain
US Government / Military Personnel Management
Deliverable
client delivery
Required skills
DEERS & RAPIDS system knowledge, OER/FTSMCS/eMILPO/iPERMS familiarity, customer service front desk management, report generation, checklist management
Preferred skills
Military program experience, Secret security clearance
Technologies
DEERS, RAPIDS, OER, FTSMCS, eMILPO, iPERMS
Responsibilities
Issue CACs for active, reserve, retired, contractor, and civilian personnel; process DA 1172 enrollment applications; update RAPIDS appointment scheduler site information; prepare monthly reports and run Overdue Officer Evaluation Reports (OER) program; provide In & Out Processing checklists; maintain customer service front desk; manage Personnel Asset Inventory (PAI) and New Employee Orientation (NEO) programs
Seniority
Contractor, individual contributor
