Customer support
Core
Customer Support Specialist handling inquiries via email, chat, phone, and social media while creating proactive engagement campaigns. (via careerplan.io/jobs/742768-customer-support-at-inyad)
Role type
Customer Support Specialist
Builds
Customer engagement campaigns, documentation, and responsive support channels
Domain
Social media and digital customer support
Deliverable
dashboards & analysis
Required skills
Multilingual communication (Classical Arabic, French, English), written and oral communication, social media management, customer relationship building, documentation maintenance
Preferred skills
Proactive campaign creation, team collaboration
