Technical Solutions Engineer
Core
Support developer-users integrating Stripe's financial infrastructure by explaining technical concepts, debugging integrations, and creating documentation.
Role type
Senior Technical Solutions Engineer (Developer Experience)
Builds
Developer integrations, documentation, support tooling (e.g., LLM-based Copilot), and training resources
Domain
Financial infrastructure / Payments / Developer Experience
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Full-stack software development, multi-language programming (Java, Python, Ruby, Go, NodeJS, etc.), technical communication, code debugging, documentation writing, support tooling development
Preferred skills
Teaching/coaching experience, clear writing, autonomy, CS degree
Technologies
Stripe API, Java, Python, Ruby, PHP, Go, NodeJS, ReactJS, Swift, Kotlin, LLMs, RAG
Responsibilities
Communicate with external developers to aid application building; Unblock integration challenges via email, ticketing, and chat; Develop and maintain documentation, examples, and code snippets; Identify friction points and collaborate with engineering teams; Develop internal support tooling; Act as internal developer advocate and trainer