Staff AI Engineer - USA
Core
Design and scale a high-volume, real-time AI Agent platform that autonomously handles customer conversations across voice, SMS, and chat to drive revenue for local businesses.
Role type
Staff AI Engineer (Distributed Systems & AI Agents)
Builds
Multi-turn, cross-channel AI agent workflows and the underlying infrastructure for millions of monthly conversations.
Domain
AI Agents, Distributed Systems, Local Business Services
Deliverable
production ML models | product features | infrastructure
Required skills
Go, Python, or Elixir; distributed/high-throughput system design; API and service implementation; system architecture; observability and monitoring; rapid prototyping.
Preferred skills
LLM behavior evaluation; prompt design and context engineering; agent frameworks (LangGraph, CrewAI, AutoGen); fine-tuning and data curation.
Technologies
LangGraph, CrewAI, AutoGen, Go, Python, Elixir
Responsibilities
Build and scale the AI Agent platform for high-volume, real-time conversational workflows; Design and implement APIs and services for multi-turn, cross-channel interactions; Own the full lifecycle from architecture to deployment and reliability; Prototype rapidly and iterate with live interaction data; Implement observability and monitoring for agent accuracy and latency; Collaborate with product and ML teams to deliver end-to-end features.
Seniority
Staff, hands-on IC with strategic scope
