Operations Coordinator | Full-Time | Pitt Street
Core
Oversee all aspects of Back of House operations, including coordination of Merchandising, Customer Service, and Client Services roles at a luxury retail store.
Role type
Retail Operations Coordinator
Builds
Operational efficiency and customer service excellence for Tiffany & Co. retail store
Domain
Luxury retail / Jewelry
Deliverable
product features
Required skills
Retail stock management, Inventory control, Customer service, Consultative selling, Problem solving, Multi-tasking, MS Office (Word, Excel), MIPS system proficiency
Preferred skills
Jewelry industry experience, Advanced MS skills
Responsibilities
Manage and complete repair and service orders meeting quality standards, Respond to customer inquiries via telephone/email/in-person, Apply product knowledge to build customer relationships, Provide high-standard customer follow-up
Seniority
Junior, operational support