Senior Forward Deployed Engineer
Core
Senior Forward Deployed Engineer bridging the gap between strategic customers and Fin's AI Customer Agent to automate and scale support operations.
Role type
Senior Forward Deployed Engineer (SaaS/AI)
Builds
Custom integrations and solutions for strategic customers using Fin's AI capabilities
Domain
SaaS / AI Customer Service
Deliverable
product features
Required skills
SaaS product building experience, AI/ML understanding, high-level programming (JavaScript/Python/Ruby), REST API integration, rapid prototyping, cross-functional collaboration
Preferred skills
Founder or early engineer at a startup experience
Technologies
JavaScript, Python, Ruby, REST APIs
Responsibilities
Drive adoption of Fin by helping prospects unlock AI capabilities, embed with strategic customers to understand business challenges, work hands-on with customer technical teams, collaborate with Sales/Success/Product teams, codify best practices for the Forward Deployed Engineering function
Seniority
Senior, hands-on IC with strategic influence