Guest Services Sales Supervisor
Core
Oversee daily operations of Retail and Admissions areas at a wildlife park, providing supervision and operational support to the Guest Services team.
Role type
Guest Services Sales Supervisor (non-management supervisory role)
Builds
Retail and Admissions operations for park visitors
Domain
Hospitality / Tourism / Wildlife Park
Required skills
Supervision and staff motivation, customer service and guest engagement, cash handling, inventory management, administrative support, First Aid qualification
Preferred skills
Strong organizational skills, ability to work in busy environments, energetic and positive attitude
Responsibilities
Supervise daily operations of Admissions and Retail, provide guidance and mentoring to the team, deliver exceptional customer service, assist with cash handling and end-of-day cash-ups, support inventory management and stock control, assist with administrative tasks including bookings and phone enquiries
Seniority
Junior, supervisory support
