Senior M365 Specialist
Core
Technical escalation and enablement for Microsoft 365 Modern Workplace services, guiding customers and internal teams on adoption and continuous improvement across data, files, communications, collaboration, security, and identity.
Role type
Senior Microsoft 365 Specialist (Technical Services)
Builds
Modern Workplace services and productivity outcomes for enterprise and government customers
Domain
IT Services / Microsoft 365 / Identity & Collaboration
Deliverable
client delivery
Required skills
Microsoft 365 administration, Azure AD identity management, Exchange Online management, Microsoft Teams administration, SharePoint Online administration, OneDrive for Business management, email security configuration, ADFS, Azure AD Connect, MFA, SSPR
Preferred skills
Experience with competitor collaboration platforms, knowledge of email archiving solutions
Technologies
Azure AD, AD Connect, ADFS, Microsoft Identity Manager, Teams, Planner, Groups, Exchange Online, SharePoint Online, Yammer, Poly, Cisco, Zoom, Office 365 ATP/EOP, Mimecast, Avepoint
Responsibilities
Act as technical escalation point for Microsoft 365 Centre of Excellence; deliver first-class experience for Modern Workplace service consumers; guide business and customers towards adoption and continuous improvement; manage workloads spanning data, files, communications, collaboration, security, and identity; administer core collaboration services and Azure AD identity objects.
Seniority
Senior, hands-on IC
