Customer Service Administrator
Core
Manage inbound customer communications, process orders, maintain sales records, and support inventory and general administration for an industrial business.
Role type
Junior Customer Service Administrator
Builds
Customer order fulfillment, sales records, and inventory administration
Domain
Industrial / Manufacturing / Building Products
Deliverable
product features
Required skills
Customer service, order processing, sales record maintenance, stock control, Microsoft Excel, internal system usage, attention to detail
Preferred skills
Internal sales experience, industrial/manufacturing/trade environment experience
Responsibilities
Manage inbound phone calls and emails, process customer orders and provide quotations, maintain accurate customer and sales records, assist with stock control and inventory administration, purchase office supplies, support internal sales activities, update information using Excel and internal systems
Seniority
Junior, entry-level to early career
