Senior Operations Manager
Core
Lead Capital.com's Dubai operations team, aligning global strategy with local execution and serving as the primary regulator contact for a trading platform moving towards AI and automation.
Role type
Senior Operations Manager (Financial Services/Fintech)
Builds
Dubai operations team and local operational processes
Domain
Financial Services / Fintech / Regulated Trading
Deliverable
production ML models
Required skills
Operations leadership, Regulatory liaison, Cross-functional coordination, Incident management, Vendor management, AI/Automation integration
Preferred skills
Brokerage/trading platform experience, UAE regulatory knowledge, AI/automation implementation
Technologies
AI, Automation
Responsibilities
Build and strengthen the Dubai operations team; Act as the main operations contact for the regulator; Coordinate delivery across global functions; Own regional performance and investigate service gaps; Coordinate the regional side of incidents and prepare operations for launches; Manage service dependencies including vendors and drive improvements with global process owners.
Seniority
Senior, hands-on IC