Senior Forward Deployed Product Manager
Core
Drive deployments and outcomes for strategic enterprise customers using Fin, an AI customer agent, by bridging the gap between product capabilities and customer reality.
Role type
Senior Forward Deployed Product Manager (Strategic IC)
Builds
AI customer agent deployments and customer success outcomes for enterprise clients
Domain
B2B SaaS / AI / Customer Experience
Deliverable
production ML models | product features
Required skills
Customer obsession, Communication & storytelling, Technical fluency, Evidence-based thinking, Cross-functional influence, Comfort with ambiguity, Operational rigor
Preferred skills
Enterprise product experience, Startup or B2B SaaS background, Technical consulting or solutions engineering background
Technologies
LLMs, APIs, SaaS infrastructure, low-code tooling
Responsibilities
Own outcomes for a portfolio of strategic customers deploying Fin; Run the full arc from pitching and demoing to hands-on configuration and unblocking; Be the AI expert in customer conversations; Partner with Sales, Success, and R&D; Turn field learnings into product roadmap input; Build deployment playbooks and best practices
Seniority
Senior, hands-on IC
