Customer Experience & Operation Team Leader
Core
Manage end-to-end logistics and supply chain operations for the Installation Unit, coordinating carriers, subcontractors, and field teams to ensure efficient delivery to end customers.
Role type
Senior Operations & Logistics Team Leader
Builds
Distribution and delivery operations for solar energy installations
Domain
Renewable energy / Solar technology
Deliverable
product features
Required skills
End-to-end supply chain management, Team leadership, ERP systems (Oracle), KPI development, Process optimization, Stakeholder management, Logistics compliance, Vendor management, Inventory control, Field operations coordination
Preferred skills
Solar or energy industry experience, Technical knowledge of electricity, B2C account management
Technologies
Oracle ERP (via careerplan.io/jobs/71-00A-CF-C62-customer-experience-operation-team-leader)
Responsibilities
Manage all logistics operations within the Installation Unit, Lead and coordinate daily work with carriers and field teams, Plan and optimize logistics processes, Manage distribution and delivery operations, Ensure compliance with safety standards, Utilize ERP systems for inventory and order processing, Build partnerships with suppliers and transportation providers, Lead and manage the internal installation team
Seniority
Senior, hands-on IC