Business Relationship Manager
Core
Strategic bridge between technical GEOINT delivery teams and senior Australian Government/Defence customers, ensuring alignment of GEO SPACES capabilities with customer priorities and organizational readiness.
Role type
Senior Business Relationship Manager (Strategic Account & Program Management)
Builds
Mission-critical Geospatial Intelligence (GEOINT) software solutions and services for Defence and Intelligence sectors
Domain
Defence, National Security, Geospatial Intelligence, Government IT Services
Deliverable
client delivery
Required skills
Contract governance, Organizational Change Management (OCM), ICT service management frameworks (ITIL), Stakeholder engagement, Strategic partnership building, Service performance monitoring, Government program navigation
Preferred skills
Experience with large-scale mission-critical systems, Geospatial Intelligence platforms, Executive stakeholder management
Technologies
Geospatial Intelligence platforms, ICT service management tools
Responsibilities
Act as primary liaison between service delivery teams and business divisions; Provide strategic advice on contract delivery and business priorities; Support contract governance and reporting; Monitor service performance and manage escalations; Partner with Service Delivery Managers to align services with business needs; Build strategic partnerships with business leaders.
Seniority
Senior, hands-on IC with strategic engagement
