Senior / Staff Software Engineer, Internal Tools
Core
Design and build internal AI agents, workflows, and custom tools to streamline operations for non-engineering teams (music ops, support, legal, finance) and extend beyond the Django monolith.
Role type
Senior / Staff Software Engineer (Internal Tools & AI Ops)
Builds
AI agents, custom internal tooling, self-service app deployment platform, and internal APIs
Domain
AI Operations, Internal Tooling, Enterprise Software
Deliverable
production ML models
Required skills
Full-stack software engineering, internal tooling architecture, AI agent development, API design, third-party integration
Preferred skills
Agent frameworks (LangGraph), eval/observability tooling (LangSmith, Braintrust), CRM/support tooling
Technologies
Django, LangGraph, LangSmith, Braintrust, Zendesk
Responsibilities
Build agents and workflows for non-engineering teams, evaluate and integrate third-party tools, design internal API patterns and auth, scale customer experience systems, partner with cross-functional ops teams
Seniority
Senior / Staff, hands-on IC
