Program Manager
Core
Drive the establishment, development, and end-to-end delivery of a high-impact portfolio of store and support optimisation initiatives across the group.
Role type
Senior Program Manager (Retail & Support Optimisation)
Builds
People, process, and system changes across multiple business units and brands
Domain
Retail / Hospitality / Operations
Required skills
Program management, Agile/Waterfall methodologies, Project management, Business case development, Risk management, Stakeholder management, Cost management, Change management, Strategic planning, Coaching
Preferred skills
Lean Six Sigma (Green/Black Belt), Leadership, Business acumen, Influencing skills
Technologies
Project management tools
Responsibilities
Lead discovery to identify opportunities and develop a program pipeline; Manage projects within the program to time, budget, and quality; Manage dependencies and project integration; Account for establishing and delivering business benefits against business cases; Manage and report on project costs; Identify and proactively manage risks, issues, constraints, assumptions, and dependencies; Create and execute program plans and evaluate trade-offs; Partner with business sponsors to define objectives and key results.
Seniority
Senior, hands-on IC