On-the Road Operations Manager, Amazon Logistics
Core
Own on-road operations at a delivery station, acting as the critical link between station operations and Delivery Service Partners (DSPs) to ensure safety, delivery quality, and capacity planning.
Role type
Senior IC Operations Manager (Logistics/Last Mile)
Builds
Last mile delivery network performance and safety standards for Amazon Logistics in Australia
Domain
Logistics / Supply Chain / Transportation
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Capacity planning, Process improvement (Lean/Six Sigma), Root cause analysis, Performance metrics management, Vendor/Client relationship management, Data analysis
Preferred skills
Program management, Business analysis, Operations planning
Technologies
Microsoft Office suite (Word, Excel, Outlook)
Responsibilities
Lead safety investigations and drive corrective actions; Coach DSPs through performance reviews and metrics analysis; Create actionable insights from weekly performance reporting; Manage short- and medium-term capacity plans and event scaling; Identify process improvement opportunities using Lean tools; Partner with station management to optimize dispatch and quality control.
Seniority
Senior, hands-on IC
