Sydney | Junior IT Operations Engineer
Core
Front-line IT Operations Engineer supporting the Sydney trading floor, managing end-user devices, core trading systems, and voice dealing infrastructure.
Role type
Junior IT Operations Engineer (trading floor)
Builds
End-user devices, productivity tools, core trading-floor systems, and voice dealing platform
Domain
Financial Services / Trading Floor
Required skills
PC support and troubleshooting, Windows/M365 administration, LAN/Wi-Fi fundamentals (VLANs, DHCP, DNS), IT service management workflows, ticketing tools, hardware/software inventory management, documentation
Preferred skills
SIP-based telephony, voice dealing, enterprise UC platforms, identity/directory services, endpoint management, cloud platforms, financial services experience
Technologies
Microsoft 365, Windows, M365, SIP, VLANs, DHCP, DNS
Responsibilities
Log, triage, and resolve incidents and service requests; provision and manage workstations; administer voice dealing platform; maintain LAN/Wi-Fi and basic SIP infrastructure; document SOPs and runbooks; collaborate on changes and releases
Seniority
Junior, hands-on IC