Coates Career Opportunities Customer Service Coordinator
Core
Coordinate equipment deliveries, pickups, transfers, and breakdowns while processing hire requests and generating documentation for the construction, mining, and engineering industries.
Role type
Customer Service Coordinator
Builds
Equipment hire solutions and operational logistics
Domain
Construction, mining, engineering
Required skills
Customer service, administration, logistics coordination, problem-solving, organizational skills, communication, attention to detail, independent work
Preferred skills
Retail experience, relationship building, safety culture alignment
Technologies
Phone, email, branch documentation systems
Responsibilities
Deliver customer service via phone, email, and face-to-face; process hire requests; coordinate equipment logistics; generate invoices and purchase orders; resolve complaints; assist with stocktake and branch administration; support safety KPIs.
Seniority
Entry-level to Junior, hands-on IC