Multicultural Support Officer
Core
Support new arrivals to Australia by providing orientation, language assistance, transport, accommodation support, and cultural consultancy to help them achieve self-agency and access services.
Role type
Multicultural Support Officer (Settlement & Integration)
Builds
Settlement pathways for migrants and refugees
Domain
Social services / Migration settlement
Deliverable
client delivery
Required skills
Bilingualism (English + community language), transport logistics, case note administration, community engagement, cultural consultancy, workshop facilitation
Preferred skills
Facilitation & training experience, case management experience, driver's license, own vehicle
Technologies
Microsoft Office, digital literacy tools
Responsibilities
Orient new arrivals to Australia; provide language support for client interactions; transport clients to appointments and activities; assist with accommodation inspection and settlement; conduct orientation workshops; engage with ethnic/faith communities; write case notes; provide cultural insights to staff.
Seniority
Individual Contributor