Field Support Representative
Core
Install, support, and train veterinary clinics on IDEXX diagnostic equipment and software to improve patient care.
Role type
Field Support Representative (Veterinary Diagnostics)
Builds
Diagnostic solutions and training programs for veterinary practices
Domain
Veterinary diagnostics and animal health
Deliverable
product features
Required skills
Veterinary nursing qualification, veterinary industry experience, technical troubleshooting, training delivery, relationship building, problem-solving, extensive travel
Preferred skills
Certificate IV in Training & Assessment, leadership experience (Team Leader/Practice Manager)
Responsibilities
Install and support diagnostic equipment, provide onboarding and training to clinic teams, troubleshoot hardware and software issues, build long-term relationships with veterinary professionals, travel extensively (up to 85%) to assigned territory
Seniority
Mid-level, hands-on IC