Senior Business Analyst - Claims & Customer Outcomes
Core
Translate regulatory and business requirements into practical solutions to improve customer and business outcomes in the life insurance sector.
Role type
Senior Business Analyst (Claims & Customer Outcomes) (via careerplan.io/jobs/6e512644-1453-4002-9fde-ecb25bc93bdd-senior-business-analyst-claims-customer-outcomes-at-tal)
Builds
Customer-focused approaches grounded in strong governance and regulatory integrity
Domain
Life Insurance / Financial Services
Required skills
Business Analysis, Regulatory Compliance, Process Improvement, Stakeholder Management, Requirements Gathering, Change Management, Documentation, Analytical Thinking, Strategic Planning, Project Coordination
Preferred skills
Life Insurance domain expertise, General Insurance/Banking/Wealth Management experience
Technologies
N/A
Responsibilities
Translate complex regulatory requirements into practical solutions; Lead analysis of current and future state processes; Facilitate requirements gathering and decision-making; Enable adoption of new ways of working through change planning; Strengthen governance by embedding regulatory insights; Document procedures and business rules for audit purposes.
Seniority
Senior, hands-on IC
