Product Manager (Identity Verification)
Core
Define policies, processes, and customer journeys for identity verification within a CIAM transformation program, balancing customer experience, fraud prevention, and regulatory compliance.
Role type
Product Owner for Identity Verification and CIAM
Builds
Digital identity verification journeys (document verification, biometric facial matching, liveness detection, data validation) for onboarding, account recovery, and high-risk transactions
Domain
Customer Identity and Access Management (CIAM), Digital Identity, Fraud Prevention, Regulatory Compliance
Deliverable
product features
Required skills
Product management in Digital Identity/KYC/Fraud/CIAM, Identity proofing and biometric verification expertise, Experience with modern Identity Verification providers (e.g., Daon), Privacy and security regulatory knowledge, Agile delivery and operational readiness, Stakeholder engagement in complex enterprise settings
Preferred skills
null
Technologies
Daon, digital identity platforms
Responsibilities
Define verification levels across onboarding, account recovery, and high-risk transactions; Partner with UX, Engineering, Architecture, Fraud, Cyber Security, Privacy, and Operations; Track verification success rates and fraud detection metrics
Seniority
Mid-Senior, hands-on Product Owner