Head of Operations ANZ
Core
Translating high-level commercial strategies into day-to-end supply chain execution and optimizing multi-channel operational metrics for a global cannabis and wellness company.
Role type
Senior leadership operations manager (supply chain)
Builds
Supply chain execution, demand planning, and order management workflows
Domain
Cannabis, beverage, wellness, pharmaceutical logistics
Required skills
Supply chain management, S&OP/IBP cycle leadership, ERP systems mastery, e-commerce operations, international logistics, budget management, process automation, regulatory compliance (GDP, cold chain), team leadership
Preferred skills
Professional certification (APICS CSCP/CPIM), experience in strictly regulated industries (Pharmaceutical, Biotech, Medical Devices)
Technologies
Microsoft Dynamics 365 Business Central, Shopify
Responsibilities
Liaise with Commercial Operations Director to align supply chain capacities with financial budgets; Plan and monitor demand planning, supply planning, and order management; Supervise staff across planning, logistics, and customer service; Evaluate efficiency and implement process automation; Manage commercial procurement and international inbound logistics; Review localized financial information and manage operational budgets; Implement organizational policies for safety stock and inventory mitigation; Evaluate performance data and govern the S&OP process; Ensure compliance with pharmaceutical logistics regulations.
Seniority
Senior, hands-on IC with direct people management