Operations & Strategy Manager
Core
Drive operational excellence and lead initiatives to enhance people experience, strengthen quality, enable digital solutions, and improve workflows within the Brisbane Tax division.
Role type
Operations & Strategy Manager
Builds
Operational strategies, divisional budgets, business development pipelines, workforce plans, and performance reports.
Domain
Professional services / Tax
Deliverable
dashboards & analysis
Required skills
Strategic planning, budget coordination, business development support, workforce planning, stakeholder management, project coordination, continuous improvement, financial reporting, digital solution enablement
Preferred skills
Experience in professional services, ability to work in fast-paced environments, proactive approach
Responsibilities
Support execution of operational strategies aligned to national tax strategy; Coordinate divisional budgeting activities; Support business development initiatives through tender and proposal coordination; Partner with People & Culture on workforce planning and recruitment; Champion people experience programs; Collaborate with Finance on performance and management reporting; Coordinate monthly operational activities and reporting cycles; Drive implementation of national best practice methodologies.
Seniority
Mid-level, hands-on IC