Customer Service Rep Driver Tester
Core
Conduct practical driving assessments for licence applicants while delivering professional customer service and ensuring road safety standards.
Role type
Customer Service Representative – Driver Tester
Builds
Driver licence assessments and customer service interactions
Domain
Government services / Road safety
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Manual vehicle driving, customer service, assessment of driving performance, administrative documentation, decision making under pressure, communication with diverse audiences
Preferred skills
Strong customer service background, sound judgement, attention to detail, comfort with technology
Responsibilities
Conduct practical driving assessments, deliver professional customer service, explain test outcomes, assess driving performance against standards, manage challenging conversations, complete administrative records
Seniority
Individual Contributor, operational level