Freight Forwarder-Sea
Core
Arranging and directing the transportation and shipment of export/import consignments by compiling and verifying required documents.
Role type
Freight Forwarder (Sea)
Builds
Export sea consignments meeting customer expectations and KPIs
Domain
Logistics / International Trade
Required skills
Cargowise One, Microsoft Office (Outlook, Excel), industry regulations (RACA, IATA, Dangerous Goods), data interpretation, invoice costings calculation, weight and measure calculation
Preferred skills
Problem solving with stakeholders, process improvement implementation
Technologies
CW1, ECNs, PRAs, Export Workbench
Responsibilities
Ensure export sea consignments are processed to meet customer expectations and designated KPIs; Work together with Export Sea team to ensure quality and accuracy of work delivered; Carry out export work flow processes in accordance with management directive, customer instructions, SOPs and specified requirements; Establish and maintain strong client relationships with DSV customers (internal and external), suppliers and service providers both locally and overseas; Ability to problem solve Export issues with a range of stakeholders including but not to limited: airlines, shipping lines, transport providers, co-loaders and customers; Enter data into CW1, accurately and in a timely manner; Plan and prioritize export shipments from the Export Workbench to achieve milestone requirements, designated KPIs and deadlines; Calculate monetary issues such as invoice costings, GST, etc. and weights and measures in relation to load sizes, space availability, etc.; Implement and monitor process improvements; Support the Senior Team Lead & Manager with day to day activities, and other reasonable tasks and projects as required