Senior Account Manager
Core
Manage long-term client relationships in the personal injury claims and rehabilitation sector, driving growth and ensuring successful delivery of healthcare solutions.
Role type
Senior Account Manager (Healthcare/Claims)
Builds
Long-term trusted relationships with clients and claims teams
Domain
Healthcare, Personal Injury Claims, Rehabilitation
Deliverable
client delivery
Required skills
Strategic account planning, claims management, relationship building, performance metrics analysis, training delivery, cross-functional collaboration
Preferred skills
Industry trend analysis, business growth strategy
Responsibilities
Ensure timely and successful delivery of solutions according to customer needs; Build and maintain strong relationships with clients as primary point of contact; Collaborate with cross-functional teams to deliver exceptional client experiences; Develop and deliver training on programs to clients and claims teams; Monitor and analyse account performance metrics; Develop and execute strategic account plans to achieve growth objectives.