Community Support Officer (SEWB)
Core
Provide practical, culturally appropriate support to individuals and families navigating health, housing, and social services within South Hedland and Pilbara communities.
Role type
Community Support Officer (Social, Emotional, Wellbeing)
Builds
Client support pathways to housing, Centrelink, mental health, and community services
Domain
Indigenous health and social services
Deliverable
client delivery
Required skills
client advocacy, service navigation, outreach, health education, case documentation, budgeting support, court system liaison
Preferred skills
experience in Aboriginal Community Controlled Organisations, community services, or social and emotional wellbeing fields
Technologies
client data entry systems, email communication
Responsibilities
Provide walk-in, phone, and outreach support; advocate for clients to access housing and Centrelink; refer clients to health and community services; support clients involved with the court system; assist with detoxification and rehabilitation support; teach practical daily living skills; deliver health promotion activities; maintain confidential client records.
Seniority
Mid-level, hands-on IC