Operations Analyst
Core
Analyze ride-hailing marketplace metrics (trading efficiency, rider/driver experience) to diagnose root causes and deliver optimization recommendations.
Role type
Operations Analyst
Builds
Ride-hailing marketplace health across Australia and New Zealand
Domain
Mobility technology / Ride-hailing
Deliverable
dashboards & analysis
Required skills
Data analysis, metric monitoring, experimental validation, business problem decomposition, logical judgement, cross-functional collaboration
Preferred skills
Quantitative background (statistics, mathematics, actuarial studies, computer science, economics, engineering)
Technologies
Data pulling tools, metric monitoring systems
Responsibilities
Identify problems behind core business metric movements, break down ambiguous business phenomena into actionable problems, use data to support business decisions and validate strategies, capture analytical conclusions into team knowledge base, collaborate with Product, Operations, and Risk teams
Seniority
Junior to Mid-level (1–3 years experience)