CareerPlan

Strategist Lead, Agent Development

San Francisco, CAFull-time2026-10-27 → 2026-11-10
On-site

Core

Lead the end-to-end lifecycle of customer-facing AI agents from pilot to production, serving enterprise clients by bridging product strategy, technical implementation, and customer success.

Role type

Senior IC/Lead Agent Strategist

Builds

Production AI agents handling thousands of daily conversations for enterprise customers

Domain

AI Agents / LLMs / Customer Service

Deliverable

production ML models

Required skills

AI/LLM agent development, conversation design, strategic problem-solving, team leadership, technical aptitude, project delivery

Preferred skills

Founding experience, product/strategy leadership, managing customer-facing teams

Technologies

RAG, prompt engineering, eval frameworks, agent tooling

Responsibilities

Lead the Agent Development Life Cycle from scope to production iteration; Build and manage a team of strategists; Act as strategic advisor to enterprise executives; Guide day-to-day delivery and troubleshoot agents; Shape the future product roadmap based on customer feedback