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大客户技术服务负责人-火山引擎

深圳💼 Full-time🗓 2026-09-28

Core

Lead technical services for enterprise clients, bridging sales and post-sales to drive complex scenario requirements, IT architecture planning, and product implementation.

Role type

Senior Technical Account Manager / Solutions Architect

Builds

IT architecture plans, product implementation roadmaps, and operational resilience strategies for enterprise clients

Domain

Cloud computing, AI/LLM engineering, and enterprise IT infrastructure

Deliverable

production ML models | product features

Required skills

Enterprise system architecture design, high availability and disaster recovery planning, cross-functional project management, cloud and container orchestration, microservices, distributed storage, LLM optimization, Agent/MCP/Skills development

Preferred skills

Large-scale data analysis suite support, deep understanding of client business strategy

Technologies

Public cloud, multi-cloud management, containers, microservices, databases, distributed storage, large language models (LLM), agents, MCP, skills

Responsibilities

Analyze complex client scenarios to drive opportunity progress and requirement implementation; Act as primary post-sales contact to gather best practices and resolve core product issues; Collaborate with internal teams to enhance product capabilities and service competitiveness; Guide clients in IT architecture planning and business process optimization; Align product roadmaps with long-term client business development goals

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