Customer Experience Test Automation Intern
Core
Transform real customer support tickets into automated UI end-to-end tests to protect paying customers and validate product workflows.
Role type
Customer Experience Test Automation Intern (Software Developer in Test)
Builds
A repeatable battery of automated UI tests grounded in actual customer-reported issues and workflows.
Domain
AI video editing software / Customer Experience / Quality Assurance
Required skills
AI-assisted coding (vibe coding), Python, JavaScript/TypeScript, test case design, customer empathy, cross-functional communication, business impact analysis, workflow decomposition
Preferred skills
Video editing background, proficiency with Claude Code or Codex, web tooling (DevTools), Git
Technologies
Python, JavaScript/TypeScript, Claude Code, Codex, Git, CI/CD pipelines
Responsibilities
Mine support tickets to identify real user workflows and failure modes; map complex user journeys into discrete testable steps; write and maintain automated UI tests using AI coding tools; collaborate with CX and Engineering teams to prioritize and fix product gaps; document test cases and business impact for stakeholders
Seniority
Intern / Co-op
