Customer Service Representative
Core
First point of contact for customers handling enquiries, quotes, and order coordination for steel building products.
Role type
Customer Service Representative
Builds
Customer service interactions and order fulfillment for Lysaght steel products
Domain
Manufacturing / Construction Materials
Deliverable
client delivery
Required skills
order management, customer communication, data entry, problem solving, Microsoft Office proficiency, multitasking
Responsibilities
manage customer enquiries, orders and quotes from start to finish; interact with customers face to face, over the phone and via email; work closely with sales and warehouse teams to ensure orders are delivered; accurately enter and maintain information across systems; help resolve customer issues and find practical solutions
Seniority
Entry-level / Career changer
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