Production Tech - Bike Mechanic
Core
Lead a bike shop service department, performing complex repairs, builds, and pre-assemblies to ensure bikes are safe and ready for customers.
Role type
Senior IC bike mechanic / production technician
Builds
Production-ready bikes and service repairs
Domain
Retail / Bicycle maintenance
Deliverable
physical/clinical work
Required skills
bike repair, bike builds, pre-assemblies, troubleshooting, complex repairs, technical support, workshop leadership, service area management, Trek University Guide certification
Preferred skills
problem-solving, attention to detail, craftsmanship, cycling passion, new technology adoption
Technologies
Trek University Guide, Trek standards
Responsibilities
Troubleshoot and repair bikes efficiently, Perform bike builds and pre-assemblies, Lead the service area, Deliver customer service and hospitality, Maintain certifications, Collaborate on shop operations
Seniority
Senior, hands-on IC